Zero Retention Statement
At Canopy Wave Inc.(Canopywave), we believe your data belongs to you. That's why we built our inference platform with a strict zero-retention policy for all customer prompts and outputs.
Our Commitment
- We do not store your inference prompts after processing is complete.
- We do not store the model outputs once they are delivered to you.
- We never use your inputs or outputs to train, fine-tune, or improve any models.
- We do not create any datasets from your data.
Your prompts and responses exist only in temporary memory while your request is actively being processed, then they are deleted.
We only keep basic technical metadata — such as timestamps, request IDs, and error codes — needed for reliability, debugging, and billing. We never log or retain the actual content of your prompts or responses.
How It Works
When you send a request to Canopywave:
- Your prompt is processed in memory.
- The open-source model generates a response.
- The response is sent back to you.
- Everything related to the content of that request is immediately and automatically deleted.
No copies are kept anywhere.
Exceptions
We will only retain data if we are legally required to do so by a valid court order or other binding legal obligation. In such cases, we will notify you if the law allows.
This is how Canopywave operates — by design, not by policy checkbox. Your privacy and data control are fundamental to our platform.
— Canopy Wave Inc.