Canopy Wave & SAIHEACanopy Wave & SAIHEAT Announce Merger Agreement | Learn MoreArrow

Guide to Claiming & Canceling Your Plan

1. How to Subscribe

  1. Log in to your Canopy Wave account.
  2. Go to Dashboard → Model API → AI Models to browse available subscription plans. Alternatively, if you have no active plans, go to Billing → Subscription Management and click Subscribe Now.
  3. Browse available subscription plans
  4. Select the desired plan and click Subscribe.
  5. Bind a credit card
  6. Bind a credit card (currently the only supported payment method):
    • Select the plan
    • Bind your credit card
    • Enter card information
    • Confirm payment
  7. Check the box to agree to the terms and conditions.
  8. Complete the payment.

Plans are activated immediately after successful payment. By default, plans are set to monthly auto-renewal.

2. Viewing Current Plans

  1. In the left sidebar, go to Billing → Subscription Management.
  2. Viewing Current Plans
  3. The Current Plan section displays all your active subscriptions as cards.

Each card shows:

  • Plan name (e.g. Fast Bundle or Pro Bundle)
  • Auto-renew status ( Auto-renew On or Auto-renew Off)
  • Active badge
  • Usage progress:
    • Monthly usage
    • Usage since 12:00 AM UTC (daily quota)
  • Action buttons:
    • Manage Plan — opens the detailed management panel
    • Get API Key — retrieves the API key for this plan

If you have no active plans, the page will display “You don't have any active plans yet…” with a Subscribe Now button.

3. Managing a Plan

  1. On the Current Plan page, click Manage Plan on the desired subscription card.
  2. The plan details panel will open, containing the following sections:
  3. Plan details panel

Basic Information

  • Status (Active)
  • Subscription Period (start and end time in UTC)

Usage (Number of Requests)

  • Since Subscription Started
  • Since 12:00 AM UTC (daily reset)

API Key

  • Masked API key with view and copy options
  • Reset button to generate a new API key

Auto-renewal Setting

  • Current status (Auto-renew On / Off)
  • Next Renewal date (if enabled)
  • Button to turn auto-renewal on or off

4. Canceling Auto-Renewal

  1. Open the plan details panel by clicking Manage Plan.
  2. In the Auto-renewal Setting section, click Turn Off Auto-Renewal.
  3. The change takes effect immediately.

After turning off auto-renewal:

  • You can continue using the plan until the end of the current subscription period.
  • No charge will be made for the next billing cycle.
  • The plan will automatically expire when the current period ends.

5. Subscription History

The Subscription History section lists all expired subscriptions.

Information shown:

  • Plan name
  • Status (Expired)
  • Subscription Period
  • Resubscribe button — allows you to reactivate the same plan

6. Billing History

The Billing History section records all past charges.

Columns include:

  • Plan Name
  • Charge Status
  • Amount
  • Billing Period
  • Charge Date
  • Invoice — click Download to obtain the invoice

Quick Reference

TaskLocation
Subscribe to a planModel API → AI Models, or Subscribe Now button
View active plansBilling → Subscription Management
Check usage / API key / resetClick Manage Plan on a plan card
Turn off auto-renewalPlan details → Auto-renewal Setting
View expired plansSubscription History section
Download invoicesBilling History section

If you need any help or have questions, feel free to contact us via Discord or Online Customer Support .Our support team is always here for you.